Privacy Policy

Who we are

AserePlay is built and operated from Homestead, Florida, USA. This policy covers the AserePlay consumer apps — mobile, TV, and web — and the asereplay.com website.

What we collect

Your account: the email address you sign up with. Your password is stored only as a secure hash — we can't read it.

Your playlists: the playlist URLs and credentials you add yourself, such as M3U links, Xtream Codes logins, and Stremio manifests. We store them so your playlists work on every device you sign in to. We never share them.

Your activity: favorites and watch history, so the app can sync across devices and pick up where you left off.

Your devices: basic device information (model, platform, app version) to keep multi-device sync working and to help us debug problems.

What we never do

We do not sell your data. To anyone, ever.

We do not run third-party advertising trackers in our apps.

We do not host, inspect, or distribute the content behind your playlists. AserePlay is a player for content you bring.

Where your data lives

Your data is stored on Amazon Web Services (AWS) in the United States, encrypted in transit and at rest.

How long we keep it

Watch history is deleted automatically after 90 days. Everything else — your account, playlists, favorites, and devices — is kept until you delete it or delete your account.

Deleting your data

Open the app and go to Settings → Delete account. That removes your account and every piece of data tied to it — playlists, credentials, favorites, watch history, and devices. It is immediate and permanent.

Payments

Paid plans are processed by Stripe. Your card details go directly to Stripe and never touch our servers — we never see or store them.

Changes to this policy

If we change this policy, we'll update the effective date at the top and flag meaningful changes in the app.

Contact

Questions about your data? Email support@asereplay.com. We answer in hours, not days — in English or Spanish.